JOB TITLE: COMMERCIAL ASSISTANT
DEPARTMENT: COMMERCIAL
JOB TITLE OF INCUMBENT’S SUPERVISOR: SENIOR COMMERCIAL ADMINISTRATOR
JOB TITLE OF INCUMBENT’S REPORTEE/S: N/A
PURPOSE OF JOB
Accurately request and capture monthly and ad-hoc rates where applicable or as needed. To process shipping line invoices, also resolving any queries and or variances. Overall protecting sensitive information regarding rates in and out of the company.
KEY PERFORMANCE AREAS
- To manage ad-hoc rate requests as they come in, requesting buying rates from shipping lines when needed;
- To process shipping line invoices, checking invoices against quotes received;
- To request and capture monthly buying rates meeting the necessary deadlines;
- To request monthly BAF updates;
- To update selling team of any ad-hoc and monthly rate changes or surcharges;
- To keep other departments within LCL up to date of any important rate related issues / scenarios.
- To request, capture and manage carrier haulage rates;
- To request, capture and manage shipping line destination charges as needed;
- To update relevant changes and notices in our systems, as received from the industry;
- To treat all information as confidential.
QUALIFICATIONS, COMPETENCIES AND SKILLS
- Grade 12 (Essential)
- Diploma in Shipping, Clearing and Freight
Forwarding, Distribution and Logistics Business
Management or related field (Desirable). - A minimum of 2-years’ experience in Freight Forwarding and Logistics experience
- Ability to work all hours and from home where needed.
- Ability to identify the needs in the team and assist where needed.
- To have working knowledge of Google / Excel and email etiquette.
- To have the ability to read and understand shipping freight and other charges.
- Resilient with the ability to work under pressure and meet daily, weekly and monthly deadlines;
- Strong organisational and communication skills to manage workload and prioritise;
- Attention to detail and accuracy;
- Fast learner in internal and external computer systems and processes;
- Ability to work with multiple key stakeholders both internal and external in dynamic industry changing environment.