JOB TITLE: LOGISTICS COORDINATOR
DEPARTMENT: LCL LOGISTICS
JOB TITLE OF INCUMBENT’S SUPERVISOR: ACCOUNT MANAGER/KEY ACCOUNT MANAGER/TEAM LEADER
JOB TITLE OF INCUMBENT’S REPORTEE/S: N/A
PURPOSE OF JOB
Responsible for the processing and making bookings in accordance with standard operating procedures. To oversee all aspects of the day-to-day operations of assigned customer(s).
KEY PERFORMANCE AREAS
● Attend Client/Operation planning meetings
● Provide shipping options/routes/stacks dates/ETD’s/ETA’s to clients
● Ensure customer has relevant rates for the above mentioned on quotation
● Request ad hoc rates for customer(s) with the commercial team.
● Create & send Q67 to:
o PPECB
o Agreed Shipping Line
o Customer
o Pack Store
o LCL Intermodal department (if applicable)
● Ensure receipt of Line booking confirmation. Verifying information correct as per customer instruction including capturing the correct freight contract (LCL/Client) in LCL system.
● Forwarding correct booking confirmation to customer as and when required / agreed.
● Insert operational data e.g. container numbers / product & temp info in LCL system.
● Interacting with intermodal in regards to any changes/amendments/issues with container loads
● Communicate with Shipping line and client in regards to equipment/depot issues
● Obtain support documents i.e. packing lists/addendums/commercial invoice(s) from Customer and ensure the same is shared with the dedicated Documentation Controller.
● Manage deadlines with shipping lines and other various parties and share internally and externally, as needed.
● Arrange Late arrivals etc. (anything additional regarding container bookings)
● Inform customer of additional/incidental charges and obtain written confirmation from Customer on acceptance, with relevant comments on LCL system.
QUALIFICATIONS, COMPETENCIES AND SKILLS
● Grade 12 (Essential)
●
Diploma in
Shipping, Clearing and Freight Forwarding, Distribution and Logistics
Business
Management or related field (Preferred).
● A minimum of 2-years’ experience in Freight Forwarding and Logistics experience (Preferably export related)
● After hour availability is essential.
● Identify needs in the team and assist as and where needed.
● To have working knowledge of Google Workspace and Excel (Desirable).
● Ability to work under pressure and meet daily, weekly and monthly deadlines.
● Strong organisational and communication skills to manage and prioritise workload.
● Attention to detail and accuracy.
● Fast learner in internal and external computer systems and processes.
● Ability to work with multiple key stakeholders both internally and externally.